Frequently Asked Questions

  • You have two options - you can have us recommend a therapist based off of the themes you want to explore and your sense of what you’re looking for, or you can browse our website and request a consultation with the therapist who seems like the closest fit.

    When choosing a therapist, think about the knowledge base and experience you want your therapist to have, as well as the kind of energy that helps you feel safe in the room. Take a look at our therapist profiles - there you’ll be able to see their areas of specialization and specific training.

    We recommend having a phone consultation with your potential therapist to see how it feels to speak with them.

    You are always welcome to schedule consultations with more than one of our therapists.

  • Yes! We offer online video therapy for adults, adolescents and couples who live anywhere in California.

  • Absolutely. We are a hybrid therapy practice serving clients across California.

    Many of our LA based clients come in for in person sessions when their schedule allows for it, and switch to virtual therapy when they are on a job that does not easily allow for a drive to the office.

    Just talk to your therapist about your preferred schedule and the best balance between in person and virtual sessions for you.

  • Sessions are generally 50 minutes long.

  • In the first few sessions, you will be helping us get to know you by sharing about your life and your history. This helps us gather context for what you’re experiencing currently, and also helps build safety and a good therapeutic relationship.

    You can also ask us any questions and let us know any hopes and fears you might have for therapy.

  • We recommend that most clients start with weekly sessions. This allows us to build some momentum.

    Some clients prefer to stay at that weekly schedule for the duration of their therapy, and others like to decrease to biweekly or even monthly as they are feeling better.

    You are always welcome to check in with your therapist about the frequency that would feel best for you.

  • The duration of your therapy depends on you and what you’re looking for!

    Some clients are looking for resolution around a specific issue, whereas others are looking to form a long term therapeutic relationship that can span years and help them connect with themselves, focus on their goals, and navigate the unexpected bumps in the road.

    We always invite you to let us know if you are wanting to decrease the frequency of your sessions, move to as-needed therapy, or close out with your therapist.

  • Yeah! We just need you to fill out a release of information form. We love to collaborate with the rest of your care team.

    We are also connected with doctors, dieticians and bodyworkers in the area and are happy to make referrals if you need them.

  • Life happens! We get it. We ask that clients needing to cancel do so within 24 hours. Late cancellations are charged the session fee.

  • We are not contracted with any insurance companies. We are happy to provide you with a superbill if you would like to submit for reimbursement from your insurance company. Most PPO insurance plans offer reimbursement for out of network mental health visits.

  • Yes, we do accept Flexible Spending Account (FSA) and Health Savings Accounts (HSA). To use your FSA or HSA account, enter the account information in the credit card form when you submit payment.

  • We do offer sliding scale spots. Each of our therapists has a set number of sliding scale spots reserved for clients with financial need. Please ask us about availability.

Please feel free to reach out with any additional questions. We love what we do and we’re happy to answer any questions you might have.

We aim to respond to messages within 3 business days. Do not use this form in the case of emergency. In the case of emergency, please call 988 or go to your nearest emergency room.